CHECKLIST

A Complete Freight Carrier Selection Checklist

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Your Cheat Sheet For Vetting Carriers

As a shipper, selecting the right freight carrier is one of the most important business decisions you’ll make. The right partner keeps your supply chain running smoothly and efficiently. The wrong one can lead to delays, service failures, and unnecessary costs that impact your bottom line.

This guide gives you a structured, no-nonsense approach to evaluating carriers—built on decades of industry experience and real-world insights from shippers who’ve been in your shoes.

What's Inside:

25 Screening Questions

Get vetting questions (each worth 5 points) from seasoned freight shipping and logistics experts across eight performance categories:

  1. Service integration and capabilities
  2. Communication and service
  3. Performance and reliability
  4. Safety and compliance
  5. Warehousing and facilities
  6. Technology and systems
  7. Business stability and experience
  8. Problem resolution
Fillable scoring fields & key

Fillable scoring fields and notes for each question let you quantify answers from 1 point (Not a fit) to 5 points (Exactly what you’re looking for) as you ask them. At then end of the document, you can tally points up for a final, quantitative value score. Carriers can score 115-125 (Ideal Partner) to Below 88 (Consider Other Options).

Print-friendly worksheet
Prefer to work with pen and paper? We made a print-friendly 2-page worksheet version with all the questions and scoring information that comes with the full guide.
Red flags to watch for

Take a deep dive into carrier red flags and green lights for each question based on our decades of experience in the trucking industry.

Trusted by 500+ shippers across the country

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Galloway Company Logo
CNG logo
watertronics logo

Too many shippers chase the lowest rate and then wonder why their freight is late, damaged, or stuck in limbo. The right carrier isn’t just the one with the cheapest bid—it’s the one that actually does what they say they will. Are they consistent? Do they pick up and deliver on time? Do they own their mistakes and fix problems fast? Can you get a straight answer when you need one? If a carrier can’t give you clear, honest responses to those questions, they’re going to be a headache. Find a partner who values reliability over excuses, and you’ll save yourself a lot of wasted time and money. Shippers work with us because we don’t play pricing games or promise capacity we don’t have, and we don’t leave you guessing when something needs to be fixed. You call, we answer. You need something handled; we handle it. It’s not complicated—we just do the job right and keep people coming back because they know they can count on us."

Drew Kirkman
Drew Kirkman

Director of Brokerage Operations
Badger Logistics

Partner with Badger Logistics and move your freight locally, regionally, and across North America with near-perfect on-time delivery.

Ready to experience the difference that truly integrated logistics can make? Since 1993, Badger Logistics has been delivering customer-focused trucking services to shippers large and small. Managed by a team of experienced transportation and safety professionals, our fleet and brokerage provides local, regional, and long-haul full truckload (FTL) and partial shipment services. We’re strategically located in southeastern Wisconsin between Madison and Milwaukee and less than 200 miles north of Chicago. Join hundreds of shippers solving their complex logistics challenges with one call.

What our customers say about us…

— Paul Oberg, Watertronics

Finding a logistics company that understands specialized shipping used to be a real headache for us. Since we've been with Badger, that's one less thing I have to worry about. The work they do behind the scenes, communicating with sites to ensure smooth delivery experiences, really is invaluable and unmatched. Their pool of vetted drivers allows us to keep our promises and grow our business. When they say they'll have a truck there at 7 AM, you can count on it being there at 7 AM—and in this industry, that reliability is worth its weight in gold.

— Adam Miller, Shipping Team Lead, Charter NEX

Badger's customer service has been fantastic—and that's becoming really hard to find these days. We called them up recently, and within three hours, they had something brought back from the warehouse. It helps us out a lot. They're one of those logistics partners that is so good, they never tell you 'no.'

— Cristian Ewing, Innerpak of Wisconsin

I trust Badger with most of my regional loads because I know their team is going to deliver on time and keep the handling of my freight their top priority. I also appreciate that they try to be as efficient as possible and charge a reasonable price for their services. Their communication, transparency, and ability to accommodate puts them light years ahead of a lot of their competitors.

— Heather Okonek, Galloway Company

We ship a variety of food-grade products: creamers, milk, packaging. Sometimes we need tanker-endorsed drivers. Sometimes we need a reefer truck. We like working with Badger because we know we can get the right trailer and a qualified, trustworthy driver no matter what.

— BM, Wisconsin-Based Contract Furniture Company

A lot of times we're delivering to sites where there are install crews waiting for the truck that could have thousands of dollars in penalties if the trucks are late. We really try and find carriers that can perform at a level where they're on time, and if they're not on time, they communicate that they're running late to try and avoid any penalties. Badger is certainly a carrier that we can trust to be there on time, and if there is something that they find that doesn't seem right, they will reach out. They're much more transparent than a lot of other carriers: willing to share their struggles, willing to listen to ours, and just be a good partner.

About Badger Logistics

Badger Logistics is a full-service transportation logistics provider combining asset-based trucking, brokerage, warehousing, and vehicle maintenance services. Join hundreds of shippers solving their complex logistics challenges with one call. Since 1993, Badger Logistics has been delivering customer-focused trucking services to shippers large and small. Managed by a team of experienced transportation and safety professionals, our fleet and brokerage provides local, regional and long-haul full truckload (FTL) and partial shipment services. We’re strategically located between Madison and Milwaukee in southeastern Wisconsin and less than 200 miles north of Chicago.

Badger Express

Asset-Based Trucking

Our fleet provides local, regional, and long-haul services across the 48 contiguous states.

Fall River Express

Freight Brokerage

Access our network of 15,000+ vetted carriers for diverse shipping needs.

Badger Warehouse

Warehousing and Distribution

Over 210,000 square feet of food-grade storage in South Central Wisconsin.

Badger Truck Services

Fleet and Vehicle Maintenance

Comprehensive truck, trailer, and automotive repair services.

Contact us to get a competitive rate quote.

Drop us a line for information about our transportation services or to get a quote. We’ll be in touch within one business day.